We have made the difficult decision to permanently shut down the Splash Music & Beatmaker app for iOS and Android. The official shutdown date for the app is 16 January 2024.
This FAQ page will answer most of your questions around our decision and how it affects you. If you have any further questions, please contact support@splashmusic.com.
Thanks to our amazing app users for supporting us on this journey. We hope you had as much fun with the Splash Music & Beatmaker as well did! ♥️ If you want to continue your music journey with us, check out Splash Pro: pro.splashmusic.com.
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List of questions
- Why are you shutting down Splash Music & Beatmaker?
- How long will I have access to the Splash Music & Beatmaker?
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Will I still be able to use the app on my device after the shutdown date?
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Can I still post the music that I made with Splash after the shutdown date?
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Can I help or donate to keep Splash Music & Beatmaker going?
- Do you have any other products that I can use instead of the Splash Music & Beatmaker app?
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Could the Splash Music & Beatmaker app be returning in the future?
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Why are you shutting down Splash Music & Beatmaker?
Firstly we want you to know this wasn’t an easy choice for us. As a small team with limited resources, the Splash Music & Beatmaker App wasn't commercially sustainable for us. It's important that we work on products that deliver on our core mission of creating the best AI music experiences to make music creation easier and more accessible than ever before. From now onwards, we will be focusing our efforts on our generative AI music service Splash Pro, which is a space where we feel we can have a significant impact in. We genuinely appreciate you sharing your creative journey with us through the app, and are immensely grateful for your support and trust.
How long will I have access to the Splash Music & Beatmaker?
Existing users will have access to the Splash app on the free tier until 16 January 2024. After this date, the app will no longer work. We recommend using the time between now and then to go through your songs and download your favourites as you will not be able to retrieve any songs after shut down date.
I am a paying subscriber. How do I get a refund?
Android users:
- Monthly subscriber - Your currently active billing cycle is the last one you will be paying for. After it ends, you will no longer get billed for any following month. You will be able to use the app until January 16, 2024 for free.
- Annual subscriber - We will cancel your subscription on our end and action a pro-rata refund so that you get your money back for the remainder of your subscription period.
iOS users:
- Monthly subscriber - Your currently active billing cycle is the last one you will be paying for. After it ends, you will no longer get billed for any following month. You will be able to use the app until January 16, 2024 for free.
- Annual subscriber - Request a refund at https://support.apple.com/en-au/HT204084. Apple will process your pro-rata refund. You can check the status of your Apple refund using the same link.
What will happen to my data?
You will not be able to retrieve any data including songs after the shut down date. All user data (account & profile details, recorded songs, mixes etc) will be permanently deleted within 31 days of the app shut down. For privacy and security reasons, we are unable to retain any of this data.
How do I save my music?
You will have to download your songs manually. Instructions below:
Open the app > Go to My Profile > You will see an icon with three dots on the top right of every song tile > Click this icon and select “Export” > Save your song to your device > Repeat for all your favourite songs.
You will have to manually download each song you want to keep.
Can I re-download the app after the shutdown date?
No. We have already removed Splash Music & Beatmaker from the App and Play Stores, so you will not be able to find and re-download it. The app will no longer function after the shutdown date 16 January 2024. On that date, the app will no longer work and you can delete it from your device.
Will I still be able to use the app on my device after the shutdown date?
No. The app will no longer function after the shutdown date January 16, 2024, and you can delete it from your device.
Can I still post the music that I made with Splash after the shutdown date?
Yes you can! Your license will remain intact. Therefore you can post your music to any platform and monetize your music as long as it abides by our Terms of Use. Please note, even though you can monetize your songs, you CANNOT copyright or ContentID any music you create via Splash Music & Beatmaker. You also cannot sell your songs to competing companies or use your songs to train any AI models. Please find our Terms of Service here: https://www.splashmusic.com/terms-of-use-app
Is my license still valid? Can I monetize the music I created with Splash Music & Beatmaker even after the shutdown date?
Yes your license is still valid and you can monetize music you created with Splash Music & Beatmaker, even after the shutdown date. Therefore you can post your music to any platform and monetize your music as long as it abides by our Terms of Use. Please note, even though you can monetize your songs, you CANNOT copyright or ContentID any music you create via Splash Music & Beatmaker. You also cannot sell your songs to competing companies or use your songs to train any AI models. Please find our Terms of Service here: https://www.splashmusic.com/terms-of-use-app
I am having issues saving my music. Help!
We are sorry to hear that. Please email support@splashmusic.com and someone from our team will help you out!
Can I help or donate to keep Splash Music & Beatmaker going?
Sadly, no. However, the best way to support us now is by signing up to Splash Pro (pro.splashmusic.com) and becoming part of the new generation of AI music makers!
Do you have any other products that I can use instead of the Splash Music & Beatmaker app?
Yes! In June 2023, we launched our flagship AI music service, Splash Pro. With Splash Pro, you can describe the music you want to make with a text prompt and our AI will compose a track that you can customize with lyrics and AI vocals! It’s easy to use and really fun.
> You can try Splash Pro for free here - pro.splashmusic.com.
> Here’s a taste of the kind of music you can create on Splash Pro: https://www.youtube.com/watch?v=G1RwO0nFPbQ
You can also play our music game, Splash Roblox. The game lets you perform live to other players using our vast library of sound packs. You can also race your friends in elaborate skate courses, create your own performance venue and more!
> Play Splash Roblox here: https://www.roblox.com/games/4936591712
> Here’s a taste of the kind of music you can create on Splash Roblox: https://www.youtube.com/watch?v=JviVWJRL0D8
Could the Splash Music & Beatmaker app be returning in the future?
No, unfortunately not. Thanks for your support.
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NOTE: We know that many of you will feel frustrated, disappointed and upset at this news. We are here to help if you need technical support but will not be responding to any emails with abusive comments and disrespectful language.